Camps and Instructional Programs
No credit will be given unless there is a medical emergency outside of 7 days or during the camp. At that point, a doctor’s note must be provided to receive a credit for the camp/program price which will be transferable ( valid) for use on any TSE product (excluding apparel).
If the requirement for the minimum number of registrants is not met, we may cancel the camp/class. In this circumstance, you can receive a full refund or credit.
Shockers Team Policy
Initial team deposits are non-refundable and will not be credited .
TSE incurs tremendous expenses for our teams. Due to those expenses, if the player chooses not to participate on the team, a portion of the payment may be credited for use on any TSE product (excluding apparel). There will be no refunds or credits for the initial team deposit amount.
If a player becomes injured before or during the season, medical documentation is required. Players can request a credit within the TSE Academy for a prorated portion of the payment the player was unable to participate due to injury. A portion of the fee will be retained to cover administrative, scheduling, facility usage and other costs incurred for the program. The portion retained will be determined on a case by case basis and be held as a credit toward a future season or TSE program.
TSE Academy may amend these rules and guidelines from time to time. Any such amendments will be reflected on this web site, and TSE/Shocker participants are encouraged to review this web page from time to time in order to become familiar with the most current version of these rules and/or policies.
Circumstances Beyond Our Control (CBOC) Policy
In the event that the PA Shockers program is 100% suspended or canceled due to Circumstances Beyond Our Control (CBOC), clients will receive 100% of the monies paid, excluding a non-refundable deposit of $100.00, as a credit for those unperformed events and/or services. In all other (CBOC) situations that are suspended or cancelled due to (CBOC), credits will be prorated. Credits can be used toward future TSE Academy events/services.